Charlotte Hot Tub & Pool Showroom in Matthews, NC
See Jacuzzi® hot tubs, swim spas, saunas, pools, patio furniture and game tables in person at Windsor Square, just off Independence Blvd.
Your local Jacuzzi® dealer for Charlotte
Gary Pools & Leisure has helped families build their backyard and game room since 1958, and our Charlotte-area showroom brings that experience to the Carolinas. Walk the floor, sit in the hot tubs, compare seating and jets side by side, and get honest advice from a team that knows the Jacuzzi® lineup.
We're in the Windsor Square Shopping Center on Independence Blvd (US-74) in Matthews, a few minutes from I-485 Exit 51 and an easy drive from uptown Charlotte, Mint Hill, Indian Trail and Ballantyne.
- Authorized Jacuzzi® Hot Tubs dealer, also known as Jacuzzi® Hot Tubs of Charlotte
- Delivery and setup across the Charlotte region
- Warranty claims, parts and service from our own team
- Water testing and pool and spa supplies in store
- Financing available with approved credit
1815 Windsor Square Dr
Matthews, NC 28105
Windsor Square Shopping Center, off Independence Blvd (US-74)
| Monday | 10 am - 6 pm |
| Tuesday | 10 am - 6 pm |
| Wednesday | 10 am - 6 pm |
| Thursday | 10 am - 6 pm |
| Friday | 10 am - 6 pm |
| Saturday | 10 am - 5 pm |
| Sunday | Closed |
What you'll find at our Charlotte store
One stop for wellness, backyard and game room. Here is what's on the floor in Matthews.

Jacuzzi® Hot Tubs
J-200™ to J5™ collections on the floor

Swim Spas
Swim, exercise and soak in one

Infrared Saunas
Jacuzzi® infrared saunas

Above-Ground Pools
Pools and pool accessories

Patio Furniture
Outdoor seating and dining sets

Billiards & Games
Pool tables, shuffleboard and game tables

Game Room
Bubble hockey, table tennis and more

Water Care & Supplies
Chemicals, filters and accessories
Showroom photos










What Charlotte customers say
“The showroom was impressive, showcasing a variety of top-quality products and great deals... Our hot tub was in stock so delivery took no time, and the service was exceptional.”
“Clay is outstanding with helping you to pick the right tub, best price and the service after the sale is superb.”
“We continually stop by to test our water and buy any supplies we need.”
“Kerry and the team at Gary's have been fantastic to work with... had the parts in stock for us to pick up, and got a service visit on the calendar.”
“We have been doing business with Clay and team for the last 6 years. Just bought a new Jacuzzi from them and as always great service, price and delivery.”
“Great value! Low pressure sales team! Super friendly install guys!”
Getting to our Matthews showroom
- From uptown Charlotte: take Independence Blvd (US-74) east to Matthews. We're in the Windsor Square Shopping Center.
- From I-485: take Exit 51 (US-74 / Independence Blvd) toward Matthews and follow signs to Windsor Square.
- From Lake Norman: I-77 South to I-485 East, then Exit 51. Plan on roughly 30 to 50 minutes depending on where you start. Hot tubs for Lake Norman homes
- Parking: free parking in the shopping center lot right outside our door.
Areas we serve from this store

Charlotte showroom questions
Where is the Gary Pools & Leisure Charlotte showroom?
We are at 1815 Windsor Square Dr, Matthews, NC 28105, in the Windsor Square Shopping Center on Independence Blvd (US-74), close to I-485 Exit 51. The store is also known as Jacuzzi® Hot Tubs of Charlotte. Get directions.
What are your store hours?
Monday to Friday 10 am to 6 pm, Saturday 10 am to 5 pm, closed Sunday. Holiday hours may vary, so call (704) 708-4279 before a holiday visit.
What can I see at the Charlotte showroom?
Jacuzzi® hot tubs and swim spas, infrared saunas, above-ground pools, patio furniture, billiards and game room tables, and pool and hot tub water care supplies.
Do you deliver and install hot tubs?
Yes. Our team delivers and sets up hot tubs across the Charlotte region, including Matthews, Mint Hill, Indian Trail, Stallings, Monroe, Waxhaw, Ballantyne and the Lake Norman area.
Can I bring in a water sample?
Yes. Hot tub and pool owners regularly stop by to have their water tested and pick up the chemicals and supplies they need.
Do you offer financing?
Yes. Special financing terms are available with approved credit. You can apply online before your visit.
Do you service the hot tubs you sell?
Yes. Our team handles warranty claims, parts and service visits for the Jacuzzi® hot tubs we sell. Send us a message to book service.
Contact Us
Get in touch with Gary Pools & Leisure today.