"Dirk was super helpful in guiding us to the type of therapy spa for our needs. He knows everything ! Clay and Dirk offered help after the sale with understanding water and filter care and how to set up the Smart Tub app. Nick, their tech guy, is just the best! Not only is he nice and polite, he’s very talented!!"

"We had a wonderful experience on the phone with Clay; so the next day we drove 1 hour to purchase our 24’ foot pool. Clay and Meghan are both very professional, caring And always willing to answer my multiple questions. In my 14 years of management, I’ve always believed in quality versus quantity; Therefore, you will not go wrong by purchasing your pool from this location and getting excellent service from Clay and Meghan. They also provide installation services and James was wonderful."

"Absolutely delighted with my experience at the Jacuzzi Hot Tubs Charlotte shop! Dirk & Clay (GM) were incredibly knowledgeable and helped me find the perfect hot tub that suits our family’s needs. The showroom was impressive, showcasing a variety of top-quality products and great deals (we were there Black Friday week). Our hot tub was in stock so delivery took no time, and the service was exceptional."